Privacy Policy

Last Updated: 1 September 2026

Introduction

bamboo-caribou is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email address for correspondence
• Information about your organisation and energy requirements
• Any other information you choose to provide when contacting us

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our services
• To communicate with you about your energy consulting needs
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you submit information through our forms
• Legitimate interests: To respond to enquiries and provide services you have requested
• Legal obligation: When required to comply with applicable laws

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website or conducting our business
• When required by law or to protect our legal rights
• With your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Enquiry data is typically retained for up to three years from the date of last contact.

Your Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

bamboo-caribou
47 Hanover Street
Liverpool L1 4AF
United Kingdom
[email protected]